How to View Encrypted/Protected Message (Microsoft 365)

Posted by on Sep 1, 2020 in How-To | No Comments

When you receive a protected/encrypted message, verify that the sender is correct.  If you are unsure contact the sender (do not reply to message). 1. Hover over the Read Message icon and verify that URL is https://outlook.office365.com 2. Click on Read Message 3. When you click on Read Message, a browser window will open.   Once […]

3 Quick Ways to Identify Phishing Email

Posted by on Jun 5, 2020 in Security | No Comments

1. Verify that the FROM address is legitimate Click (or tap, if you are using a mobile device) on the sender’s name to see the complete address.  Also, scrutinize the domain name to ensure the spelling is correct.   2. Hover over links and verify that they are legitimate Hover (do not left click) your […]

Windows 7 End of Support – January 14, 2020

Posted by on Jan 7, 2020 in Windows | No Comments

After 10 years, support for Windows 7 is coming to an end as of January 14, 2020. This does not mean devices running Windows 7 will stop functioning. It does mean that Microsoft will no longer provide the following for Windows 7: Technical support for any issues Software updates Security updates and fixes. This means […]

How to Setup Office 365 Email on Android Mobile Device

Posted by on Dec 10, 2019 in How-To | No Comments

If you would like to delete an existing email account before adding a new email account, please see the procedure at the end of this page.   1.  Launch the Email App (Samsung Email App or Gmail App) and tap Add Account.  If you don’t see the email app, go to Settings and click Add […]

How to Add Office 365 Email Account to iOS (iPhone/iPad)

Posted by on Oct 28, 2019 in How-To | No Comments

1. On your mobile device, go to Settings > Passwords & Accounts 2. Select Add Account 3. Select Exchange 4. Enter your email address and provide a description for the account 5. Select Sign In to begin setting up your email account 6. Enter your email credentials and click Sign In If you have Multi-Factor […]

How to Delete Email Account on iOS (iPhone/iPad)

Posted by on Oct 28, 2019 in How-To | No Comments

1. On your mobile device, go to Settings > Passwords & Accounts 2. Select your email account 3. Select Delete Account 4. Confirm account deletion by selecting Delete Account again

How to Update Email Password on iOS (iPhone/iPad)

Posted by on Oct 28, 2019 in How-To | No Comments

When you enable Multi-Factor Authentication (MFA) in Office 365, you will need to update the passwords of your existing email accounts on your iOS devices (iPhone/iPad).   You may get a prompt like the one shown below shortly after completing MFA setup.  Click “Edit Settings” and skip to step 3 below. If you do not get […]

How to Generate Application Password (Microsoft Office 365 MFA)

Posted by on Oct 27, 2019 in How-To, Security | No Comments

Some applications such as Outlook, Apple Mail, and Microsoft Office will require the use of an app password in place of your account password when you enable multi-factor authentication for your email. To generate an application password follow the steps below: 1. Go to https://portal.office.com/account/#security 2. Enter your email address and password 3. Click Security […]

How to Setup Multi-Factor Authentication (MFA) for Microsoft Office 365

Posted by on Oct 27, 2019 in How-To, Security | No Comments

1. Launch your web browser (Chrome, Firefox, etc.) and go to https://aka.ms/MFASetup 2. Enter your email address and password 3. When prompted for more information required click Next 4. On the Additional security verification screen, enter your cell phone number and select “Send me a code by text message” and click Next 5. You will […]

How to Forward Your Email (Office 365)

Posted by on Oct 5, 2018 in How-To | No Comments

1. Open Internet Explorer and go to https://outlook.office.com/owa/?path=/options/forwarding 2. Login with your email address and password 3. Click on ‘Start Forwarding’ and enter the email address to forward to. Then check ‘Keep a copy of forwarded messages’.  Click Save. To stop forwarding follow steps 1 and 2 above and click ‘Stop Forwarding‘ then Save. 4. […]